NovAtel’s Commitment to Protecting Your Privacy
Protecting the security and privacy of your Personal Information is important to NovAtel and to the way we conduct our business in compliance with laws on privacy, data protection and data security in Canada. We hope the policy outlined below will help you understand what information NovAtel may collect, how NovAtel uses and safeguards that information and with whom we may share it.
Please note that this site is also governed by the Disclaimers as outlined on our web site (www.novatel.com/legal-disclaimers). We urge you to review the Disclaimers before proceeding further on this site.
When you access our web site, we may automatically (i.e., not by registration) collect information that is not personally-identifiable (e.g., type of Internet browser and computer operating system used; domain name of the web site from which you came; number of visits, average time spent, pages viewed). We may use this information within NovAtel and with our registered agents, dealers and distributors (“affiliates”) to measure the use of our web site and improve its content.
When you view our web site, we may store some information on your computer in the form of a "Cookie" to automatically recognize you the next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a web site to better match your interests or to save your password so that you do not have to re-enter it each time. If you choose not to be recognized, please refer to your Internet browser to erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored.
Through our web site, NovAtel will not collect any personally-identifiable information about you (e.g., your name, address, telephone number or e-mail address ("Personal Information")), unless you voluntarily choose to provide it to us (e.g., by registration, product order, survey, repair request, access to product pricing, through one of our password-protected areas or by your specific request for information through our “Contact Us” link). If you do not want your Personal Information collected, please do not submit it to us.
No Personal Information should be submitted to NovAtel’s web site by children without the consent of their parent or guardian. NovAtel encourages all parents or guardians to instruct their children in the safe and responsible use of their Personal Information while using the Internet. NovAtel will not knowingly collect or use any Personal Information collected from children for any purpose whatsoever, including disclosure to third parties.
When you do provide us with Personal Information, we use it to respond to your inquiry, process your order or repair request, or provide you access to specific information, including, but not limited to product pricing. Also, to support our customer relationship with you:
We may communicate and disclose your information with our registered agents, dealers and distributors to offer you other products and services that may be of interest to you unless you notify us of your intention to opt-out. If you do not want NovAtel to share your personal information with our affiliates for the purpose of offering you other products and services, please notify us by sending an e-mail to email@example.com. It may take several days for your opt-out request to become effective. Occasionally, we will send you e-mail communications with information which may be useful to you, including information about our products and services or about offerings from NovAtel and our affiliates. Please notify us by sending an e-mail to firstname.lastname@example.org, if you decide you do not want to receive any future marketing or promotional e-mails from NovAtel. However, if you are a customer of NovAtel, to ensure that you receive important customer service information, you agree that we may continue to send you products and services related information when necessary.
You can access the personal information we hold about you by sending us an e-mail at email@example.com. We will advise you in advance of any charges for copies of your file. We may be unable to provide you with some information in certain circumstances, such as if the information also refers to other individuals, is subject to legal privilege, contains confidential information, cannot be retrieved using your name or account number, or as otherwise permitted or restricted by law. If you wish to notify us of any changes to your personal information, or if you believe that any information we hold about you is inaccurate or incomplete, please send us an e-mail at firstname.lastname@example.org.
This Site may contain links to other websites, including, but not limited to, those of our registered agents, dealers and distributors and business partners. While we try to link only to websites that share our high standards and respect for privacy, please understand that we are not responsible for the content of the privacy practices employed by other websites.