NovAtel Inc. is committed to providing customers with innovative products and services that satisfy their needs. The two main components of our quality policy are a commitment to customer satisfaction and a never ending focus on continuous improvement. The commitment to these quality policy components drives NovAtel’s growth and profitability.
Our commitment to customer satisfaction enables their success by providing them with business solutions that meet their requirements. We ensure value to the customer by providing them with an excellent cost to performance ratio, and reliable products that are easily integrated. The value to the customer is assured through excellent customer support.
Our focus on continuous improvement means that we continually monitor our corporate processes to identify opportunities to increase the effectiveness and efficiency of our system. We provide adequate tools, procedures, time, and training to our employees while empowering them to do what is necessary to ensure customer satisfaction