Customer Return Request Form (RMA)

Before using this form to return your equipment for inspection and possible repair, please consider submitting a support request or sending an email to support@novatel.com first.  Our Applications Engineering support team will assist you with the troubled unit.  This may save time and costs associated with shipping, repair and diagnostics.

You can also try some suggestions in the following topic.

http://support.novatel.com/entries/306750-hardware-and-software-tests-before-requesting-a-returned-material-authorization-rma-form 

Attached to this article is the Customer return Request form for returning Equipment to our factory for inspection and possible repair.  It is also known as an RMA (Return Materials Authorization) form.  

Attachments: Customer Return Request.docx