Contacting Support

NovAtel Customer Support provides quick access to Application Engineers qualified to deal with issues related to your NovAtel products.

Quick Case Logging
No login required - quickly log a new case with Customer Support
E-Service provides secure online case logging and management. (more info)
Use E-Service to Log, Track and Update support cases
E-mail: support
Telephone: 1-800-NovAtel
Available 8:00 AM to 5:00 PM MST

Online Services

By logging on to Online Services customers can quickly and efficiently:

  1. Register for and Access E-Service (see below)
  2. Request Product Guides
  3. Register Receivers, Request Auth Codes, Renew Subscriptions
  4. Request Factory Repair
  5. Request GNSS Poster (preview)
  6. Sign up for NovAtel News
  7. Compete Customer Satisfaction Survey

Hours of Operation:

Phone & Email: Monday to Friday – 8:00 AM to 5:00 PM (MST)
Available 8:00 AM to 5:00 PM MST

 

Dual Frequency GPS • Single Frequency GPS • GPS Accuracy